Privacy Policy

Last updated: December 2024

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, upload phone call or meeting transcripts, or contact us for support.

  • Account information (email address, password)
  • Phone call and meeting transcripts you upload for analysis
  • Usage data and analytics results
  • Payment information (processed securely through Stripe)

Important: Consent for Phone Call Transcripts

You are solely responsible for ensuring you have obtained proper consent from all participants before uploading any phone call transcripts. By uploading transcripts to our service, you represent and warrant that:

  • You have obtained explicit consent from all call participants for recording and analysis
  • You comply with all applicable laws regarding call recording and consent in your jurisdiction
  • All participants are aware their conversation will be analyzed by AI for coaching purposes
  • You have the legal right to share and analyze the transcript content

2. How We Use Your Information

We use the information we collect to:

  • Provide and improve our AI analysis service
  • Process your phone call and meeting transcripts and generate coaching insights
  • Identify speakers within transcripts for personalized feedback
  • Manage your account and provide customer support
  • Process payments and manage subscriptions
  • Send service-related communications

Your uploaded transcripts are processed solely for the purpose of providing you with AI-powered coaching analysis. We do not use your transcript content for any other purpose, including training our AI models or sharing with third parties beyond what is necessary to provide our service.

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

  • With AI service providers (OpenRouter) to process your transcripts
  • With payment processors (Stripe) to handle billing
  • When required by law or to protect our rights
  • With your explicit consent

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your meeting transcripts are processed securely and are not permanently stored by our AI processing partners.

5. Data Retention

We retain your account information and analysis results for as long as your account is active or as needed to provide you services. Transcript content is not permanently stored by our AI processing partners and is only retained in our system as long as necessary to provide the analysis service. You may request deletion of your data at any time by contacting us.

Transcript Data Handling

  • Transcripts are processed temporarily by our AI partners (OpenRouter) for analysis purposes only
  • No transcript content is used to train AI models
  • Analysis results and insights are stored in your account for your reference
  • You can delete specific analyses or your entire account at any time

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Access to your personal information
  • Correction of inaccurate information
  • Deletion of your personal information
  • Portability of your data
  • Objection to processing

7. Cookies and Tracking

We use cookies and similar technologies to maintain your session, remember your preferences, and analyze how you use our service. You can control cookies through your browser settings.

8. Third-Party Services

Our service integrates with third-party providers including:

  • OpenRouter for AI processing
  • Stripe for payment processing
  • Neon for database hosting

These services have their own privacy policies, and we encourage you to review them.

9. Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by email or through our service.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@theonebuttonapp.com.